Terms & Conditions

Last Updated: February 13, 2025
Welcome to AddBot AI! These Terms & Conditions govern your access to and use of our AI chatbot development services. By using our services, you agree to these terms. If you do not agree, please refrain from using AddBot AI.

1. Definitions

- "We," "Us," "Our" refer to AddBot AI.
- "User," "You" refers to the client purchasing our AI chatbot development services.
- "Service" refers to the design, customization, integration, and deployment of AI chatbots.

2. Scope of Service

- We provide fully customized AI chatbot development, including training on user-provided data, integration with preferred platforms, and ongoing support.
- The chatbot can be deployed on platforms like WhatsApp, Telegram, Websites, Shopify, and other custom environments as agreed.
- Users must provide necessary infrastructure (e.g., AWS, Firebase, OpenAI API or any preferred LLM API) for hosting and deployment.
- We do not provide hosting services; we assist in deploying the chatbot to your environment.

3. Code Licensing & Ownership

- Upon full payment, the source code of the chatbot is licensed exclusively to you for personal or business use.
- You have full control over modifications, integrations, and future enhancements.
- The license is non-transferable—you cannot resell or redistribute the chatbot source code without written permission.
- We retain rights over proprietary methodologies used in chatbot training and optimization.

4. User Responsibilities

- You agree to use the chatbot in compliance with all applicable laws and regulations.
- You are responsible for securing necessary API keys, cloud hosting, and third-party integrations.
- You must ensure that any uploaded training data (e.g., PDFs, Excel files) does not infringe third-party intellectual property rights.

5. Payment Terms & Refunds

- Payment must be made as per the agreed-upon invoice.
- Due to the nature of custom software development, refunds are not available once work has commenced.
- If a project is canceled before development begins, a partial refund may be issued at our discretion.

6. Service Limitations & Liability

- We are not liable for third-party API failures (e.g., OpenAI downtime, AWS disruptions).
- The chatbot's performance depends on your chosen LLM and hosting infrastructure; we do not guarantee specific AI accuracy rates.
- We are not responsible for any misuse, modification, or unintended consequences of the chatbot after deployment.

7. Data Privacy & Security

- We do not store or access user-provided data beyond the development phase.
- Training data and chatbot logs are hosted in your infrastructure and are under your control.
- We implement best security practices but are not responsible for data breaches on third-party services.

8. Updates & Modifications

- We reserve the right to update these Terms at any time. Users will be notified of major changes.
- Continued use of AddBot AI services after updates constitutes acceptance of the revised Terms.

9. Termination

- We may terminate services if there is a breach of these Terms, non-payment, or illegal use of the chatbot.
- Users can discontinue services at any time, but no refunds will be issued for work already completed.

10. Governing Law & Dispute Resolution

- These Terms shall be governed by the laws of India.
- Any disputes shall be resolved through negotiation, mediation, or arbitration before legal action is pursued.

11. Contact Information

For any questions or concerns regarding these Terms, contact us at: 📧 hello@addbot.ai