Privacy Policy

Last Updated: February 13, 2025
Welcome to AddBot AI! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

1. Information We Collect

We may collect the following types of information:
- Personal Information: Name, email, phone number, and company details when you book a call or interact with our services.
- Usage Data: Analytics data such as chatbot interactions, timestamps, and technical logs for service improvement.
- Uploaded Data: Any files (PDFs, Excel, etc.) you provide for chatbot training, stored securely in your infrastructure.
- Third-Party Integrations: API keys and authentication tokens for OpenAI, Firebase, AWS, or other platforms (we do not store these).

2. How We Use Your Information

We use the collected data to:
- Develop, customize, and deploy AI chatbots based on your needs.
- Improve chatbot performance through analytics and testing.
- Send notifications, updates, and support-related communications.
- Ensure security and compliance with service agreements.

3. Data Protection & Security

We implement strict security measures to protect your data:
- Encryption: All sensitive data is encrypted in transit and at rest.
- Access Control: Only authorized personnel can access stored information.
- User-Controlled Data: We do not store chatbot training data or user conversations beyond the development phase.

4. Data Sharing & Third-Party Services

We do not sell or share your personal data with third parties, except:
- When required for API integrations (e.g., OpenAI, AWS, Firebase).
- When complying with legal obligations, security investigations, or fraud prevention.

5. Your Rights & Control Over Data

You have the right to:
- Request access to your stored data.
- Modify or delete personal information.
- Withdraw consent for data processing.
For requests, contact us at support@addbot.ai.

6. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and improve chatbot performance. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain data only as long as necessary for chatbot functionality and compliance purposes. You can request deletion of stored information at any time.

8. Changes to This Policy

We may update this policy as needed. Any changes will be posted here with the updated date. Continued use of our services means you accept these changes.

9. Contact Information

For privacy-related inquiries, reach us at: 📧 support@addbot.ai